Shipping Policy

shippingpolicy

Shipping Information

How do your shipping promotions work?
It's simple, for any order total over $10 you pay only $0.99 per book for standard shipping and $3.99 per book for expedited shipping. Orders from our Marketplace are not included in this promotion. Standard Marketplace rates ($2.99 for standard shipping, $4.99 for expedited shipping) still apply.

Do you ship internationally?
Sorry, Textbooksrus.com does not currently ship international orders.

How long does it take to ship your books?
Orders placed from Textbooksrus.com are shipped within 1-2 business days.
Orders placed from Textbooksrus.com Marketplace sellers are shipped within 1-3 business days.
We offer a rush service for same day shipping.

What shipping methods can I choose from and how long will they take?

USPS Media Mail (Standard Shipping Method): 3-14 business days
Expedited Shipping: 2-5 business days
Expedited shipping means FedEx Ground or Priority Mail
USPS Priority Mail: 1-3 business days
FedEx Home Delivery (Ground): 1-5 business days
FedEx 3 Day (Saver): 2-3 business days
FedEx 2 Day: 2 business days
FedEx Standard Overnight: 1 business day
FedEx Priority Overnight: 1 business day (delivery by 10:30 AM)
All orders require 24-48 hours processing time
All shipping times are estimates only. Transit times vary by carrier, exclude weekends and holidays, and may vary with package origin and destination.

Can I ship to a PO Box?
If you are shipping to a PO box, you must choose a USPS service (Media Mail or Priority Mail).

Do you ship to APO/FPO?
We now offer APO and FPO shipping options. View our APO/FPO Guidelines

How much is shipping and how are charges calculated?
Shipping charges vary depending on the chosen service and whether the order is placed with TextbooksRUs or with an independent marketplace seller. Customers can calculate the actual shipping charge after placing all items into the shopping cart.
Items purchased from the TextbooksRus marketplace are priced per book and vary based on the method you select.

Standard Shipping $2.99 per book. 4-14 business days delivery estimate

Expedited Shipping $4.99 per book. 3-5 business days delivery estimate

Will all my books come together in one package?
We may fulfill your order at different times from different warehouses, so your order may arrive in different boxes and at different times.

You will receive an email confirmation for each shipment. The email also lists the items that have already shipped and those still to be shipped. We do not charge extra for these split shipments.

Can I ship to a Different Address?
During checkout or from your account home page, you can add new shipping addresses to your Address Book, so each time you check out you can choose from these stored addresses

If your order is shipping to an address other than the billing address on your credit card, we may contact you to list the alternate address with your credit card company. This helps prevent fraudulent use of your credit card. To list the alternate address with your credit card company, just call the 800 number on the back of your card and ask the agent to add the address to the notes on your account. Listing the address before you place an order helps us process your order more quickly.

What if my Shipping Address is Different from my Billing Address?
If your order is shipping to an address other than the billing address on your credit card, we may contact you to list the alternate address with your credit card company. This helps prevent fraudulent use of your credit card. To list the alternate address with your credit card company, just call the 800 number on the back of your card and ask the agent to add the address to the notes on your account. Listing the address before you place an order helps us process your order more quickly.

Will I get an Email Confirmation?
After you place an order with TextbooksRus, we email you with pertinent information about your order's status. For instance, soon after you place an order, we send an email confirming we have received it. We send a second confirmation email when your order has shipped. We send more than one shipment confirmation email if we fulfill the order in multiple shipments. We might also send other emails about your order's status, if necessary. Please save these emails for your records. To ensure you get all email communications you should "white list" us in your address book (@Textbooksrus.com).

Who can I contact for more information?
Please contact our customer service group via email at help@textbooksrus.com
Please refer to your order number in all communications.

Shopping Cart >>
My Account Home Page >>
Home Page >>

Need help? Go to our help section now Copyright 2002-2009 TextbooksRus.com
Marketplace \| Privacy \| Shipping \| Jobs