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Help > Buyback FAQ

Frequently Asked Questions about Book Buyback

Last updated 2/13/07

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How do I sell my books to TextbooksRus.com?

Selling your books to TextbooksRus.com is easy! Follow our instructions on how to sell your books

How do I determine the condition/edition of my book?

It's important to give accurate information about your book. This helps us make the best and most accurate offer. We buy items in "Brand New" or "Used" condition.
  • Brand New books must be in perfect condition to be considered new. This means an unbroken spine, no writing or highlighting, no bent or dented cordered, no scratches on the cover, no torn pages--Basically no wear or damage to the book whatsoever.
  • Used books must be in at least "good" condition. A used book is considered in good condition even when it contains highlighting, notes, or other markings (with the exception of study guides, which must be clean). However, books must be generally clean in appearance with no torn or missing pages and with the cover in good condition.

    Sometimes there are different editions of the same title, so be sure to select the correct edition:

  • US Edition Textbooks: These are the most typical Student Edition books
  • International Edition Books: Sometimes softcover, these books may have "IE" printed on the spine, or the front cover may contain "International Edition" markings. This information will also appear on the title page of the book.
  • Complimentary Textbooks / Free Copy / Sample Textbooks: These books are considered USED. We can only pay the used price even if the book is new. This is standard throughout the industry, as we cannot resell the book as new. They will contain markings or imprinted stamps displayed on the front or back cover, such as "Complimentary Copy", "Free Copy", "Instructor's Edition", or "Not for Sale".
  • Annotated Instructor's Editions: These are often marked as "Annotated Instructor's Edition" and usually contain answers and/or instructor's notes.

    The length of time you have owned your books has little or nothing to do with the condition we can buy your book in. The most important factor is the condition of the books when they arrive at our facility. We strongly suggest that you review our Packaging Guidelines to ensure your book arrives at our warehouse safely. We try to be as liberal as possible when checking-in the books. A sturdy box may make all the difference in how your book is rated.

  • Please make sure that you give accurate information about your book. Once you send your books, they cannot be returned for any reason.
    If you sent a book that we do not buy back, we will discard your book. Some examples of books that we do not buy back are: Water damaged books, books with damaged bindings (e.g., pages missing or falling out), defective books, and books with torn/taped covers

How long does the entire process take?

After we receive your items at our warehouse, it usually takes 1-3 business days to check your books in plus 1-3 business days to issue payment. During peak buyback periods, processing can take somewhat longer. Peak periods are usually late December through January and late May through June.
The time it takes you to get your buyback payment depends on two factors:
  1. Shipping Method
    • Media Mail (Pre-paid label): From the day you send your book(s) to us, Media Mail usually takes between 3-14 business days to arrive.
    • FedEx: This service estimates delivery in 1-5 business days.
  2. Payment Method
    • PayPal: Once we have checked in your books, your PayPal account will be credited within 1-3 business days.
    • Store Credit: Usually takess 1 business day to issue store credit.
    • Check: If you'd like a check, we'll have to mail it to you. That usually takes an additional 1-5 business days.

What happens if the items are damaged in transit?

Damage incurred during shipping does not happen very often. However, every time we've received a damaged buyback it's been due to woefully poor packaging. TextbooksRus.com cannot pay you for items that arrive bent, mangled, torn, or otherwise dismembered. TextbooksRus.com will not pay you for books we do not receive. We will grade the books we receive in the condition received and make any necessary adjustments to the amount paid. Packages sent Media Mail can take up to three weeks to arrive at our location. It may take longer depending on where you are shipping from and if it is a busy time of the year. Packages shipped around major holidays may take an additional week to arrive. If you have not received confirmation that we received your package within 30 days of shipping, please contact us.

How do you determine prices?

Pricing is based entirely on demand. We can usually beat your local college bookstore on price, since your bookstore will only pay you a low wholesale rate unless they can immediately sell the item. Additionally, we have the largest buyback catalog on the web, so we can almost always make an offer.

How can I change my buyback?

You can make changes in your buyback from the My Account area of our website. Click on My Buybacks and then click on your buyback number. Then click "Change this buyback" and make your changes.
Note: You cannot make changes to your buyback once after it has been received at our facility.

Why aren't you buying my book?

Our ability to purchase your book is based on demand for the title. If there is very little or no demand for your book, we are unable to purchase it. The price we offer for a used book is based on its future value.

Do you buy instructor's/annotated/international editions?

Yes, we buy all of these types of books. Make sure you select the proper edition when adding the items to your buyback cart.
Note: Even though your item may be labeled "Instructor's Edition", it will be considered an "Annotated Edition" if it has extra notes and / or answers to all questions in the back of the text
Note: We do not buy "Eastern Economy/Low Price/Indian Editions"

How long do I have to send my books?

You should send your books immediately. In extreme cases, Media Mail can take a up to 3 weeks for delivery. If we do not receive the books within 4 weeks from when the order was placed, we cannot guarantee the quoted price. After 6 weeks your order will be cancelled. We may still pay you for the books, but they may not have the same value they did when the order was placed. Instead, your books will be received at the current quoted value, which may be different from when you originally submitted your buyback.
Your books will not be returned to you.

Do you accept loose-leaf items?

Yes, but they must be brand new and still in the original shrink-wrap. Used loose leaf items will be discarded.

Do you accept custom editions?

No. We do not accept custom editions. Custom editions are school-specific selections of textbooks and usually do not contain every chapter. If your book has your school name printed on it (e.g., "Florida State Edition" or "University of Wisconsin Chem. 128 Edition") it is likely a custom edition.

Do I need to send CDs/Software with my books?

Yes. All items that originally contained CDs, software, or other supplemental materials (also: access to online resources, study guides, etc) must be sent with the textbook. The quoted buyback prices are for items that contain all original supplemental materials

Do you buy library books?

No. We do not buyback library books at this time.

What are quantity limits?

All ISBNs have quantity limits, ranging from 1 to 5 copies. Our system is primarily designed for students who are selling back one copy of various textbooks at the end of the semester. Please contact us if you wish to submit more copies than the system will allow you to.

Can I sell under multiple accounts?

No. Selling under multiple accounts is not permitted. We set our quantity limits on a per merchant basis. If multiple accounts are created and the maximum number of items that can be sold is exceeded, the additional items we receive will be discarded. Do not create multiple buybacks to sell more copies of a single ISBN. All items received in excess of the quantity limit will be discarded. Items are not returned for any reason. It is the seller's responsibility to read, understand, and follow our guidelines.

How will I be paid?

You may select your method of payment (via check, Paypal, or store credit) when you complete your buyback transaction.

When will I be paid?

You may select your method of payment (via check, Paypal, or store credit) when you complete your buyback transaction. Paypal and store credit transactions will be credited within 1 business day after your shipment is processed. Checks are mailed within 1-3 business days after your shipment is processed.

How long should I wait to receive my check?

You should receive your check within 7-10 business days after your shipment is processed. However, if you have not received your check within 30 days, please contact us immediately.

How long do I have to cash my check?

You must cash your check within 30 days of the check date. The check will be voided after 30 days.

I cannot find my check or I’ve lost my check. Will you reissue one?

If it has been less than 90 days from the date you’ve submitted your buyback, you may request a one time reissue of your check provided it has not been cashed. Please note that we reserve the right to assess reprocessing fees when applicable.

I have my check, but I’ve forgotten to cash it within 30 days of the check date. May I request a new one?

If it has been less than 90 days from the date you’ve submitted your buyback, you may request a one time reissue of your check provided it has not been cashed. Please note that we reserve the right to assess reprocessing fees when applicable.

It’s been over 90 days since I’ve submitted my buyback, will you reissue my check?

No. We highly recommend that you cash your check as soon as you receive it since we cannot reissue a check more than 90 days beyond your buyback submission.
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